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Terms of Service

Last updated: January 2025

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  • 1. Acceptance of Terms
  • 2. Description of Services
  • 3. User Responsibilities
  • 4. Service Agreement
  • 5. Payment Terms
  • 6. Intellectual Property
  • 7. Warranties & Disclaimers
  • 8. Limitation of Liability
  • 9. Termination
  • 10. Governing Law
  • 11. Contact Information

1. Acceptance of Terms

Welcome to Elevative (operated by Code Verge Labs). These Terms of Service ("Terms") govern your use of our website located at elevative.xyz and the services provided by Elevative.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

2. Description of Services

Elevative provides digital services including but not limited to:

  • Web development and design
  • Mobile application development
  • Brand identity and logo design
  • WhatsApp and social media marketing
  • SEO and digital marketing services
  • Consultation and strategy services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Responsibilities

3.1 Account Security

You are responsible for maintaining the confidentiality of any account information and passwords associated with our services.

3.2 Prohibited Uses

You agree not to use our services:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code

3.3 Content Guidelines

When providing content for our services, you must ensure that:

  • You own all rights to the content or have proper authorization
  • The content does not violate any laws or third-party rights
  • The content is accurate and not misleading
  • The content is appropriate and professional

4. Service Agreement and Project Terms

4.1 Project Scope

Each project will be defined by a detailed scope of work that includes deliverables, timelines, and specifications. Changes to the project scope may result in additional costs and timeline adjustments.

4.2 Client Cooperation

Successful project completion requires your cooperation, including:

  • Providing necessary materials and information in a timely manner
  • Responding to requests for feedback within agreed timeframes
  • Providing access to necessary systems and platforms
  • Reviewing and approving deliverables as specified

4.3 Revisions and Changes

Each project includes a specified number of revision rounds. Additional revisions beyond the agreed scope may incur extra charges.

5. Payment Terms

5.1 Pricing and Quotes

All prices are quoted in Indian Rupees (INR) unless otherwise specified. Custom quotes are valid for 30 days from the date of issue.

5.2 Payment Schedule

Payment terms will be specified in each project agreement. Typically:

  • 50% advance payment before project commencement
  • 50% final payment upon project completion
  • Monthly retainer services are billed in advance

5.3 Late Payments

Late payments may result in project suspension and may incur additional fees. We reserve the right to charge interest on overdue amounts.

5.4 Refund Policy

Refunds are considered on a case-by-case basis. Once work has commenced, refunds will be prorated based on work completed.

6. Intellectual Property Rights

6.1 Client Content

You retain ownership of all content you provide to us. By providing content, you grant us a license to use it for the purpose of delivering our services.

6.2 Our Work Product

Upon full payment, you will own the custom work product created specifically for your project. However, we retain rights to:

  • Our general methodologies and know-how
  • Reusable code components and frameworks
  • The right to display the work in our portfolio

6.3 Third-Party Components

Some projects may include third-party components, plugins, or templates that are subject to their own licensing terms.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed with reasonable skill and care. We provide a 30-day warranty on delivered work for technical issues.

7.2 Disclaimer

Our services are provided "as is" and "as available." We make no representations or warranties of any kind, express or implied, regarding:

  • The accuracy or completeness of information
  • Uninterrupted or error-free service
  • The results that may be obtained from use of our services
  • Third-party websites or services

8. Limitation of Liability

To the fullest extent permitted by applicable law, Elevative shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability for any claim shall not exceed the amount paid by you for the specific services giving rise to the claim.

9. Termination

9.1 Termination by Either Party

Either party may terminate ongoing services with 30 days written notice. Project-based work cannot be terminated once commenced without mutual agreement.

9.2 Immediate Termination

We may terminate your access immediately if you:

  • Violate these Terms
  • Fail to make required payments
  • Engage in illegal or harmful activities

9.3 Effect of Termination

Upon termination, you must pay for all services provided up to the termination date. We will provide you with work completed up to that point.

10. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of India. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of India.

10.1 Dispute Resolution

We encourage resolving disputes through direct communication. If a dispute cannot be resolved informally, it may be submitted to mediation before pursuing legal action.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Elevative (Code Verge Labs)

Email: contact@elevative.xyz

Phone: +91 983 077 8548

Website: https://elevative.xyz

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contact@elevative.xyz
+91 983 077 8548
India

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